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Clients Cases


Kuwait Public Transportation Company (KPTC)

Country: Kuwait

Business Sector: Public and Private Transportation


Kuwait Public Transportation Company (KPTC) provides:

-          Public Transportation

-          Regular Ad-hoc trips

-          Outsourcing fleet units to other entities in Kuwait

-          Maintenance and Repair of owned fleet units

Outsourcing maintenance and repair services to other entities


Number of Fleet Vehicles:  4000+ Vehicles of Mixed Categories:

o   Buses

o   Limousine

o   Vans

o   Light and Medium-Sized Trucks

Used Fleet Edge Master Modules:



Business Challenge

KPTC, before Fleet Edge Master, were challenged with lack of efficient total control over fleet units, dispatching and 

maintenance requirements, as well as lack of monitoring fleet assets status, valuation and needs.

Success after using Fleet Edge Master

After using Fleet Edge Master, KPTC witnessed a considerable improvement in KPIs in terms of fleet units’ mission 

success ratios, maintenance management improvements across all fleet units and a greater control over fleet assets 

and better financial management of fleet assets and maintenance costs.



Petroleum Arrows



Country: Egypt

Business Sector: Petroleum Sector



Petroleum Arrows provides:

-          Fuel Transportation between Refineries and from Refineries to Fuel Depots

-          Petroleum Products, and Middle Products Transportation


Number of Fleet Vehicles:  600+ Trucks carrying 1 or 2 or 3 Fuel Tanks

 Used Fleet Edge Master Modules:

Business Challenge 1

Petroleum Arrows faced a massive challenge of “Transported Products Theft”. Petroleum Arrows’ products – before having a proper 

products level monitoring and tracking – suffered from two main classification of Products Losses: Theft and unjustified losses in the level 

of the transported petroleum products when transported between Refineries and from Refineries to Fuel Depots.

Success after using Fleet Edge Master

After using Fleet Edge Master, CSG equipped Petroleum Arrows trucks with “Ultrasonic Level Meters” connected with the Vehicle Eco 

Systems Smart Monitoring Module and enabling Petroleum Arrows Central Management in Cairo to consistently monitor the Level 

Change in the transported Petroleum Product from Mission Start to Mission End. The enablement empowered Petroleum Arrows to 

efficiently monitor and control the products transportation objectives and led to significant improvements in reducing products losses as 

well as theft reduction.

Business Challenge 2

Petroleum Arrows faced another critical operational challenge in their fleet’s own fuel consumption. Before using Fleet Edge Master, 

Petroleum Arrows were spending annually a total figure of 50 Million EGP (Approximately 3 Million USD) as their fuel consumption annual 

budget. Petroleum Arrows had a mandate to achieve a total annual saving of 450,000 USD (15%) on fuel consumption to maintain 

profitability margins and improve OPEX. Without having a proper fuel consumption monitoring solution, the operational mandate seemed 

impossible to achieve from the perspective of Petroleum Arrows Senior Management.

Success after using Fleet Edge Master

After using Fleet Edge Master, CSG equipped Petroleum Arrows trucks with “Capacitive Level Meters” connected with the Smart 

Monitoring of Vehicles Eco System Module and enabling Petroleum Arrows Central Management in Cairo to consistently monitor the Fuel 

Level Consumption of every truck. Using the Dashboards, Notifications and Alerts Functionalities of the Smart Monitoring Module, 

Petroleum Arrows managed to extract out of the Fuel Consumption Data an improved fuel consumption ratios


The improved fuel consumption ratio led to the required reduction in the annual budget of fuel consumption and a successful outcome for 

Petroleum Arrows.




Zajil Telecom


Country: Kuwait

Business Sector: Telecommunication



Zajil Telecom provides:

-          High Speed Internet Services (consumer and corporates)

-          Network Solutions (consumer and corporates)


Number of Fleet Vehicles:  50 Vehicle

 Used Fleet Edge Master Modules:


Business Challenge  

Zajil Telecom owns a fleet of 50 vehicles. Zajil’s fleet is used in many business and operational purposes such as employees’ 

transportation, customer’s calls for service repairs, network engineers’ transportation, and ad-hoc missions. Before using Fleet Edge 

Master, Zajil Telecom had low visibility over their fleet’s productivity, route optimization and pre-emptive maintenance, leading to 

considerable decrease in customers’ satisfaction and increased complaints as well as lack of accountability and mechanism to measure 

their fleet’s productivity objectively using proper data analysis.  

Success after using Fleet Edge Master

After using Fleet Edge Master, Zajil Telecom started to have greater improvement in overseeing their fleet’s missions’ completion, properly 

generating data about their fleet’s time management, route optimization and drivers performance. This led Zajil Telecom to have a data-

driven accountability mechanism to evaluate and control their different fleet vehicles and drivers.



AGA for Processed Food


Country: Egypt

Business Sector: Food Processing Manufacturing



AGA provides:

-          Manufacturing of Processed Food and Drinks


Number of Fleet Vehicles:  100+ Vehicle

 Used Fleet Edge Master Modules:


Business Challenge 

AGA depends on its fleet to deliver its various lines of processed food to hyper markets and retail stores every day. With a fleet of 50 

vehicles with different drivers, AGA’s Fleet Operation Team faced challenges in properly tracking their driver’s performance, vehicle and 

drivers safety as well as facing the challenge of delayed shipments to customers. These operational challenges have also extrapolated 

with several trucks-theft attempts which jeopardized the safety of drivers as well as the loss of highly valuable business assets: the trucks.

Success after using Fleet Edge Master

After using Fleet Edge Master, AGA Fleet Operations Team managed to improve their “Missions Planning” by using the Fleet Management 

Module to assign the right vehicle with the right driver for missions. With Fleet Tracking, the Fleet Operations Team can locate their fleet 

and in turn monitor the trajectory of each truck (using “Check Points”) as well as generating “Missions Reports” to evaluate drivers’ 

performance and time management. While with the “Anti-Theft” feature, AGA can protect their precious fleet against theft incidents.